Customer Service Sales Specialist

2 weeks ago


Webster, New Hampshire, United States Kaizen Lab Inc. Full time
Join Our Team at Kaizen Lab Inc.

At Kaizen Lab Inc., we are dedicated to delivering exceptional service to our clients. As a Sales Associate, you will play a crucial role in our mission to provide top-notch outdoor gear and equipment.

Your primary responsibilities will include:

  • Welcoming customers and offering knowledgeable assistance regarding our products.
  • Providing honest and informative responses to inquiries.
  • Making tailored product recommendations based on customer needs.
  • Ensuring efficient operations within the department.

We expect all team members to engage with customers enthusiastically, sharing their passion for our offerings. Your duties will also encompass:

  • Restocking merchandise and supporting the Department Manager.
  • Gathering customer feedback to help maintain our high standards.
  • Processing transactions accurately and assisting with visual displays.
  • Maintaining a tidy and well-organized workspace.
  • Participating in inventory management and loss prevention initiatives.

Ideal Candidate: We are looking for individuals with prior experience in customer service who are adaptable and willing to assist wherever necessary.

Preferred Qualifications:

  • Familiarity with outdoor gear brands.
  • Experience in cashiering.
  • Proficiency in computer systems.
  • Strong organizational skills and attention to detail.
  • A positive and engaging demeanor.

Work Schedule: Candidates must be available for at least one weekend day, with flexible shift options available.

Compensation: The pay rate is $16.50 per hour.

Benefits:

  • Paid Time Off and Holidays.
  • Employee Stock Ownership Program.
  • 401K Plan with company matching.
  • Employee Discounts and Monthly Performance Bonuses.
  • Tuition Assistance and various insurance options.

Kaizen Lab Inc. is committed to fostering a diverse and inclusive workplace. We are proud to be an Equal Opportunity Employer.



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