Technical Support Specialist

2 weeks ago


Phoenix, Arizona, United States KLA Full time
Job Description

The KLA Services team is seeking a highly skilled and motivated individual to join our ranks as a Technical Support Specialist. As a key member of our service organization, you will be responsible for providing top-notch customer support and ensuring the high performance and productivity of our products.

Key Responsibilities:
  • Evaluate and analyze technical equipment problems via telephone or at customer site.
  • Repair and update equipment at customer facility.
  • Assist in preparing quotes for customers based on labor, travel expenses incurred and parts needed.
  • Contribute to the Capturing, Re-use, Collaboration, and Improvement of knowledge using available systems.


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