Membership Sales Ambassador
3 weeks ago
About the Role:
The Membership Coordinator at StretchLab - Long Beach Marina is a part-time position responsible for assisting the General Manager with new membership sales. This includes bringing new members to the studio, booking them into introductory stretches, and eventually, full memberships. The successful candidate will also assist with booking current members and troubleshooting membership issues.
What You'll Do:
- Assist with sales process of lead generation, follow up, and close
- Book and confirm prospective clients into introductory stretches or classes
- Greet and check-in clients and prospects when they enter the studio
- Conduct tours of the facility while establishing a relationship and targeting individual's needs and wants
- Manage social media accounts and send periodic emails to members under the general manager's supervision
- Maintain acceptable level of personal sales production
- Emphasize and enforce objectives of the club as a complementary wellness provider
- Present available services to current or prospective members
- Book quality appointments to achieve monthly sales quota and follow-up with leads and missed intro classes
- Participate in special events (health fairs, grand openings, marathons, and community and hospital events) to promote the studio
- Maintain Club Ready booking software accurately in coordination with headquarters and local procedures
- Ensure studio is clean and tidy; adhere to strict COVID-19 cleaning practices
- Other duties as assigned
About You:
We are looking for a highly motivated and sales-driven individual who can work effectively in a team environment. The ideal candidate will have excellent communication skills, both in-person and via phone/email. A background in sales and/or fitness is preferred but not required.
Salary & Benefits:
$25-$35 per hour, depending on experience. Part-time position typically between 25 and 35 hours per week, with possibility of more. Free or discounted memberships, commission paid on sales, opportunity for bonus based on performance, and opportunities for growth within the studios.
Work Location: Long Beach Marina
This role requires the ability to work weekends and evenings. If you are a results-driven and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.
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