Customer Service Ambassador

1 day ago


Long Beach, California, United States PI Los Angeles Full time
Customer Service Ambassador

We are a business and marketing firm dedicated to excellence in PI Los Angeles. As we continue to grow, we seek a Customer Service Ambassador who embodies our company's values of hard work, dedication, and commitment to personal and professional growth.

A successful Customer Service Ambassador will serve as the face and voice of our clients' brands, communicating brand benefits and services to consumers with exceptional professionalism and enthusiasm. They will provide best-in-class customer service and sales support, ensuring that every interaction is positive and memorable.

What We're Looking For:
  • A positive attitude and high level of professionalism that makes it a pleasure to work with.
  • A strong work ethic and drive, with a minimum of 2 years of experience in customer service or sales.
  • Excellent communication skills and a student mentality, with 1-4 years of studies in business, marketing, sales, or entrepreneurship.
Compensation:

We offer a top-tier pay structure with competitive pay ($45,000 - $60,000 per year) and healthy bonuses, reflecting your value to our team. Our comprehensive compensation package includes paid training and development opportunities to help you grow professionally and personally.

Job Description:

You will assist in customer retention and customer support, ensuring that every interaction is positive and memorable. Your responsibilities will include providing excellent customer service while managing customer accounts and sales. You will contact customers following sales to ensure ongoing customer service and satisfaction.

Day-to-Day Duties:
  • Further knowledge of sales and customer service principles.
  • Assisting in customer retention and customer support, ensuring that every interaction is positive and memorable.
  • Providing excellent customer service while managing customer accounts and sales.
  • Contacting customers following sales to ensure ongoing customer service and satisfaction.
  • Monitoring customer accounts and sales, identifying areas for improvement and opportunities for growth.
  • Assisting customers with all aspects of sales and service, from initial contact to final resolution.
  • Processing sales and service orders, ensuring accuracy and efficiency.
  • Training current sales and marketing representatives, sharing your expertise and knowledge.


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