Vehicle Service Ambassador
2 days ago
About Our Team
We are a dynamic team at Coastal Auto Sales Inc, dedicated to delivering exceptional customer experiences in Huntington Beach, CA. As a Vehicle Service Ambassador, you will play a vital role in building strong relationships between our customers and technicians.
Job Overview:
In this role, you will be responsible for providing top-notch customer service by addressing their vehicle needs and concerns. Your excellent communication skills and ability to empathize with customers will enable you to create a positive experience for our guests.
Key Responsibilities:
- Greets customers upon arrival and communicates their vehicle needs
- Offers solutions and added services to customers, enhancing their overall experience
- Prepares detailed repair orders with accurate instructions
- Provides regular updates on repair progress and contacts customers with any changes
- Analyzes quality control reports to ensure high customer satisfaction
- Processes financial transactions efficiently
What We Offer:
- Salary Range: $80,000 - $140,000 per year, based on experience
- A comprehensive benefits package including health, dental, and vision insurance
- A generous PTO policy and 6 paid holidays per year
- Tuition reimbursement and opportunities for professional growth
Requirements:
- Prior experience as a Service Advisor or similar role in a similar environment
- A valid driver's license and clean driving record
- Positive attitude, creativity, and teamwork skills
- Ability to analyze situations and make informed decisions
- Strong communication and interpersonal skills
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