Vehicle Service Ambassador

2 days ago


Huntington Beach, California, United States Coastal Auto Sales Inc Full time

About Our Team

We are a dynamic team at Coastal Auto Sales Inc, dedicated to delivering exceptional customer experiences in Huntington Beach, CA. As a Vehicle Service Ambassador, you will play a vital role in building strong relationships between our customers and technicians.

Job Overview:

In this role, you will be responsible for providing top-notch customer service by addressing their vehicle needs and concerns. Your excellent communication skills and ability to empathize with customers will enable you to create a positive experience for our guests.

Key Responsibilities:

  • Greets customers upon arrival and communicates their vehicle needs
  • Offers solutions and added services to customers, enhancing their overall experience
  • Prepares detailed repair orders with accurate instructions
  • Provides regular updates on repair progress and contacts customers with any changes
  • Analyzes quality control reports to ensure high customer satisfaction
  • Processes financial transactions efficiently

What We Offer:

  • Salary Range: $80,000 - $140,000 per year, based on experience
  • A comprehensive benefits package including health, dental, and vision insurance
  • A generous PTO policy and 6 paid holidays per year
  • Tuition reimbursement and opportunities for professional growth

Requirements:

  • Prior experience as a Service Advisor or similar role in a similar environment
  • A valid driver's license and clean driving record
  • Positive attitude, creativity, and teamwork skills
  • Ability to analyze situations and make informed decisions
  • Strong communication and interpersonal skills


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