Supply Chain Customer Service Representative
2 days ago
Ferguson Enterprises, Inc. is seeking a highly skilled Customer Service Representative to join our team. As a key member of our Supply Chain department, you will be responsible for providing exceptional customer service to our branches, resolving issues, and ensuring seamless order fulfillment.
Key Responsibilities- Collaborate with branches to resolve order-related issues and provide accurate information
- Investigate and follow up on inquiries to resolve problems and concerns
- Work with vendors and DCs to resolve issues and improve operational efficiency
- Provide excellent customer service through phone calls, emails, and other communication channels
- Meet daily productivity targets and complete tasks efficiently
- Excellent customer service skills and strong verbal and written communication skills
- Ability to work independently and as part of a team
- Strong analytical and problem-solving skills
- Positive attitude and excellent judgment and decision-making ability
- Basic understanding of Microsoft Office and ability to learn company systems
Ferguson Enterprises, Inc. is a leading wholesale supplier of commercial and residential plumbing supplies, with a diverse range of products and services. We are committed to providing world-class customer service and supporting the growth and success of our customers.
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Supply Chain Customer Service Representative
2 weeks ago
Portland, Oregon, United States Ferguson Enterprises Full timeJob Title: Supply Chain Customer Service RepresentativeFerguson Enterprises is seeking a highly skilled and customer-focused Supply Chain Customer Service Representative to join our team. As a key member of our supply chain team, you will be responsible for providing exceptional customer service to our branches, resolving issues, and ensuring seamless order...
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Supply Chain Customer Service Specialist
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Portland, Oregon, United States Ferguson Enterprises, Inc. Full timeAbout Ferguson Enterprises, Inc.:Ferguson is a leading wholesale distributor of plumbing supplies and related products for commercial and residential applications. We also serve the HVAC/R, waterworks, and industrial markets. With over 1,600 locations and 29,000 associates across North America, Ferguson provides expert advice and a comprehensive range of...
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