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Automotive Service Consultant

2 months ago

New Middletown, Ohio, United States Midas Full time

Job Summary:

Midas is seeking a highly skilled and customer-focused Automotive Service Advisor to join our team. As an Automotive Service Advisor at Midas, you will be responsible for delivering exceptional customer service while listening to and consulting with customers.

Key Responsibilities:

  • Deliver exceptional customer service while listening to and consulting with customers
  • Follow up with customers on services requested, estimated completion times, and other important details
  • Deliver and discuss pricing estimates with customers, as well as promote shop service specials
  • Maintain accurate inventory counts
  • Ensure the overall cleanliness and organization of the facility

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Ability to maintain confidentiality and handle sensitive information