Site Reliability Engineer

2 weeks ago

Watertown, Massachusetts, United States Dentsply Sirona Full time
About Dentsply Sirona

Dentsply Sirona is a leading manufacturer of professional dental products and technologies, with a rich history of innovation and service to the dental industry and patients worldwide.

Our company develops, manufactures, and markets a comprehensive solutions offering, including dental and oral health products, as well as other consumable medical devices under a strong portfolio of world-class brands.

We strive to provide innovative, high-quality, and effective solutions to advance patient care and deliver better and safer dentistry.

Our global headquarters is located in Charlotte, North Carolina, USA, and our shares are listed on NASDAQ under the symbol XRAY.

Our Mission

We are dedicated to making dentistry even better by applying innovation to improve dental care.

We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients and the professionals who serve them.

What We Offer
  • Develop faster with our commitment to the best professional development.
  • Perform better as part of a high-performance, empowering culture.
  • Shape an industry with a market leader that continues to drive innovation.
  • Make a difference by helping improve oral health worldwide.
Job Description

We are seeking a Site Reliability Engineer to join our global team, ensuring system reliability and performance.

This role is partially remote, providing a mix of working remotely and in office.

The Site Reliability Engineer will be part of the Software Engineering & User Experience (SWUX) organization, under the Team Lead Site Reliability Engineering.

As an experienced technologist, you will optimize our system performance and innovate for continuous improvement.

Key Responsibilities
  • Gather and analyze metrics from operating systems and applications to assist in performance tuning and fault finding.
  • Partner with development and operations teams to improve services through rigorous testing and release procedures; perform root cause analyses and implement solutions.
  • Partner with architecture teams to improve existing systems through automation and uplifts.
  • Participate in system design consulting and platform management.
  • Balance feature development speed and reliability with well-defined service-level objectives.
Accountability
  • Run the production environment by monitoring availability and taking a holistic view of system health.
  • Build software and systems to manage platform infrastructure and applications.
  • Improve reliability and quality of products in our micro service architecture.
  • Measure and optimize system performance, with an eye toward pushing our capabilities forward, getting ahead of customer needs, and innovating for continual improvement.
  • Act as 24/7 emergency 2nd/3rd level support for products; restore services ASAP with immediate measure when downtime occurs.
Requirements
  • Bachelor's or Master's degree in Computer Science or Software Engineering or relevant experience.
  • At least 3 years' experience in a Site Reliability Engineering/Platform Engineering/DevOps role or similar.
  • Excellent troubleshooting skills and proven experience resolving production downtime with immediate and long-term solutions.
  • A deep understanding of algorithms, data structures, complexity analysis, and software design.
  • Good analytical skills coupled with excellent communication skills; professional English is required, German is a bonus.
  • At least Google Associate Cloud Engineer certification, higher certifications are a bonus.
Technical Skills
  • Experience with Kubernetes and GCP cloud, both as an admin and user.
  • Previous software development experience in one of Golang, C++, or any other modern programming language.
  • Extensive knowledge of relational databases, file systems, and Linux.
  • Familiarity with monitoring tools (e.g. Datadog) and project tracking software (e.g. Jira).
  • Proficiency in building/maintaining CI and CD pipelines.
  • Experience working with container orchestration platforms such as Kubernetes.
  • Good understanding of systems automation and IT Security.

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