Customer Service Representative

2 weeks ago


Cashiers, North Carolina, United States Wells Fargo Bank Full time

About Wells Fargo

We are a leading financial services company dedicated to helping our customers achieve their financial goals. Our mission is to provide exceptional customer service, innovative products and solutions, and a strong commitment to corporate social responsibility.

Job Summary

We are seeking an experienced Customer Service Representative to join our team as a Cash Handling Specialist. In this role, you will be responsible for providing exceptional customer service, processing cash transactions, and maintaining a high level of accuracy and attention to detail.

Key Responsibilities

  • Process customer transactions, including cash deposits, withdrawals, and transfers
  • Maintain accurate records of customer transactions and reconcile discrepancies
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Work collaboratively with other team members to achieve sales and customer satisfaction goals
  • Stay up-to-date on product knowledge and regulatory requirements

Requirements

  • 6+ months of experience in a customer-facing role or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work accurately and efficiently in a fast-paced environment
  • Basic math skills and ability to handle cash
  • High school diploma or equivalent required

Benefits

We offer a competitive salary range of $38,000 - $45,000 per year, depending on experience, plus benefits such as medical, dental, and vision insurance, 401(k) matching, and paid time off.

About the Location

This position is located in Cashiers, NC, and requires the ability to work a schedule that may include most Saturdays.



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