Front Desk Service Coordinator

4 days ago


Cashiers, North Carolina, United States Hilton Grand Vacations, Inc. Full time

Are you looking for a career in hospitality?

We are seeking a highly motivated and organized Front Desk Clerk to join our team at Hilton Grand Vacations, Inc.

About the Role

As a Front Desk Clerk, you will be responsible for greeting guests and owners on arrival, checking them in and out, and generating their folio and collecting payments.

You will also receive housekeeping and maintenance requests or work orders and contact the appropriate departmental personnel to address these issues.

In addition, you will prepare and consistently restock the front desk area with necessary supplies and materials.

This is a fantastic opportunity to develop your skills and knowledge in hospitality and customer service.

Our ideal candidate will have excellent communication and interpersonal skills, with the ability to work well under pressure and as part of a team.

They will also have a strong attention to detail and be able to maintain accurate records and reports.

We offer a competitive salary of $45,000 per year, plus benefits and opportunities for advancement within the company.

Key Responsibilities:

  • Greet guests and owners on arrival and check them in/out
  • Generate folios and collect payments
  • Receive and respond to housekeeping and maintenance requests
  • Prepare and restock the front desk area

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work well under pressure and as part of a team
  • Strong attention to detail and accuracy
  • High school diploma or equivalent required


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