Client Services Associate

3 weeks ago


Marietta, Georgia, United States Insight Facilities Management Inc. Full time
Job Title: Client Services Associate

Company OverviewInspiring excellence in facility management, Insight Facilities Management Inc. offers top-notch quality services for commercial properties nationwide. Our team of professionals works diligently to meet the unique needs of each client.

Salary & Benefits$45,000 - $55,000 per year (depending on experience)

Job DescriptionThe ideal candidate will handle inbound and outbound calls efficiently, ensuring accurate job details are captured. Strong communication and problem-solving skills are essential for maintaining trust-based relationships with clients and service providers. Additionally, the representative will dispatch jobs, provide orientation and training as needed, source new service providers, and follow up on ETAs and job details.

Required Skills and Qualifications• High School Diploma or Equivalent
• Intermediate PC skills including Microsoft Office Excel, Word, and Outlook
• Call Center or Customer Service experience preferred
• Self-motivated with high energy and an engaging level of enthusiasm
• Attention to detail with ability to multi-task
• Ability to handle high inbound and outbound call volume
• Excellent customer service skills and a strong record of contributing to a team environment
• Ability to clearly and effectively communicate verbally and in writing in English
• Regular and reliable attendance

Bonus PointsWhile not required, prior experience working in a fast-paced environment and knowledge of facility maintenance processes would be advantageous.

Insight Facilities Management Inc. is an equal opportunity employer and welcomes applicants from diverse backgrounds.


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