Customer Service Associate

3 weeks ago


Marietta, Georgia, United States Express Employment Professionals Full time
About the Role

Express Employment Professionals is seeking a Customer Service Associate to join our team in Marietta. As a key member of our customer service team, you will be responsible for providing exceptional phone support to clients across the United States.

Salary and Benefits

The successful candidate can expect a competitive hourly rate of $16/hour during the week and $17.50/hour on Saturdays and Sundays. Bilingual candidates may receive an additional $.50/hour. In addition to a salary, we offer flexible scheduling, with opportunities to work a variety of shifts, including 8-hour days and nights, as well as weekends.

Job Responsibilities

As a Customer Service Associate, your primary responsibilities will include:

  • Fielding phone calls from clients across the United States
  • Relaying messages to dispatchers on duty
  • Keying information into the computer system while on the phone
Requirements

To succeed in this role, you must have:

  • A typing speed of at least 35 wpm
  • Good phone voice and grammar skills
  • Strong communication and problem-solving abilities

We are committed to providing our customers with exceptional service and support. If you are a motivated and customer-focused individual who enjoys working in a fast-paced environment, we encourage you to apply.



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