Digital Onboarding Specialist

4 days ago


Fort Worth, Texas, United States Xpressdocs Full time

Xpressdocs is a pioneer in the marketing technology industry, providing innovative solutions to help businesses succeed.

We are seeking an experienced Digital Onboarding Specialist to join our team in Fort Worth, Texas. In this role, you will be responsible for guiding clients through the digital onboarding process and ensuring they have a seamless experience.

The estimated salary for this position is $70,000-$90,000 per year, depending on experience.

Job Description:

Maintain expert-level understanding of the Xpressdocs system and establish strong relationships with internal stakeholders.

Ensure clients have a positive onboarding experience and meet multiple priorities in a demanding environment.

Communicate effectively with clients and internal teams to resolve any issues that may arise during the onboarding process.

Required Skills and Qualifications:

  • 3+ years' experience in a similar environment.
  • Strong organizational skills to prioritize and oversee numerous projects at once.
  • Excellent consultative communication and presentation skills, both written and verbal.
  • Ability to work in a fast-paced environment and adapt to evolving customer and business needs.
  • Intermediate to Advanced MS Excel skills.

Benefits:

  • Fort Worth-based office with flexible work from home options.
  • Onsite coffee bar and wellness rooms.
  • Medical, dental, vision, disability, and life insurance.
  • 401K with company matching.


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