Digital Marketing Support Specialist
3 weeks ago
We are a digital marketing agency focusing on the home service industry, seeking a skilled Digital Marketing Support Specialist to join our team. The ideal candidate will have excellent analytical and reporting skills, with proficiency in Excel.
The estimated annual salary for this position is $65,000 - $85,000 depending on experience and qualifications.
About the Role
- Provide monthly performance reports to clients using metrics from Google Analytics, Google Search Console, and Google Business.
- Take incoming calls from clients, answer questions, and handle requests as their primary point of contact.
- Work closely with production staff to ensure client needs are met and exceeded.
- Identify potential client cancellations and work to reverse them.
- Train clients on the use of our proprietary digital marketing software.
Requirements
- At least 1 year of experience in digital marketing or a related field.
- Experience managing accounts in Google Business Profile/Google Analytics/Google Search Console.
- Proficiency in Excel and strong analytical skills.
- Excellent written and verbal communication skills.
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