Current jobs related to Patient Service Representative - Olathe, Kansas - The University of Kansas Health System


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service Representative-PT WeekendsJoin The University of Kansas Health System as a Patient Service Representative-PT Weekends and contribute to delivering exceptional patient care. As a key member of our team, you will be responsible for ensuring seamless patient registration and admissions processes.Key Responsibilities:Obtain accurate...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryThe University of Kansas Health System is seeking a skilled Patient Service Representative to join our team. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a smooth registration process for patients.Key ResponsibilitiesRegister patients for inpatient and outpatient services,...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service Representative PRNJoin The University of Kansas Health System as a Patient Service Representative PRN, where you will play a vital role in creating a seamless patient experience in our ambulatory clinics.Key Responsibilities:Schedule internal and external referrals, appointments, and procedures using Epic Cadence decision...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service Representative PRNJoin The University of Kansas Health System as a Patient Service Representative PRN and become an integral part of our team. As a Patient Service Representative, you will play a critical role in creating a seamless patient experience within our ambulatory clinic.Responsibilities:Pre-Visit Scheduling: Schedule...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Service Representative- PRN, WeekdaysJoin The University of Kansas Health System as a Patient Service Representative- PRN, Weekdays and play a vital role in creating a seamless patient experience within our ambulatory clinics.Key Responsibilities:Schedule internal and external referrals, appointments, and procedures using Epic Cadence...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryThe Patient Service Representative is a critical member of the physician's care team, responsible for creating a seamless patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in customers and visitors, answering calls, copay collection, and completing MyChart and EMR appointment...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryThe Patient Service Representative is a vital member of the physician's care team, responsible for creating a seamless and pleasant patient experience within an ambulatory clinic. This role involves front desk operations, including greeting and checking in patients, answering calls, collecting copays, and processing external medical records.Key...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Access RepresentativeJoin The University of Kansas Health System as a Patient Access Representative and be part of a team that provides exceptional patient care and service.Job Summary:The Patient Access Representative is responsible for greeting patients and visitors in the numerous outpatient registration areas. This role is the first...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Access RepresentativeAt The University of Kansas Health System, we are seeking a highly skilled and customer-focused Patient Access Representative to join our team.Job Summary:The Patient Access Representative is responsible for providing exceptional patient service and ensuring accurate and timely registration of patients. This role...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Representative to join our team at The University of Kansas Health System. As a Patient Registration Representative, you will be responsible for ensuring accurate and efficient patient registration and registration processes.Key ResponsibilitiesObtain and verify patient...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesGreet patients and...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be responsible for providing exceptional customer service to patients and visitors, ensuring accurate and timely registration and insurance information, and maintaining a clean and...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: SW KC Mkt Patient Access RepresentativeAt The University of Kansas Health System, we are seeking a highly skilled and customer-focused Patient Access Representative to join our team. As a key member of our patient access team, you will be responsible for providing exceptional patient service and ensuring a smooth registration process for our...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Access RepresentativeAs a Patient Access Representative at The University of Kansas Health System, you will play a vital role in ensuring a positive and efficient experience for our patients and visitors. This role requires excellent communication and customer service skills, as you will be the first point of contact for many...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesGreet patients and...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesGreet patients and...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job Title: Patient Access RepresentativeJoin The University of Kansas Health System as a Patient Access Representative and play a vital role in ensuring the smooth operation of our outpatient registration areas. As the first point of contact for our patients and visitors, you will be responsible for providing exceptional customer service and ensuring that...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesVerify patient...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.Key ResponsibilitiesGreet patients and...


  • Olathe, Kansas, United States The University of Kansas Health System Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Patient Registration Representative to join our team at The University of Kansas Health System. As a key member of our healthcare team, you will be responsible for ensuring accurate and efficient patient registration and admissions processes.Key ResponsibilitiesObtain and verify patient...

Patient Service Representative

2 months ago


Olathe, Kansas, United States The University of Kansas Health System Full time
Job Summary

The University of Kansas Health System is seeking a highly skilled and customer-focused Patient Service Representative to join our team. As a key member of our physician's care team, you will play a critical role in creating a seamless and pleasant patient experience in our ambulatory clinic.

Key Responsibilities
  • Pre-Visit Scheduling: Schedule internal and external incoming department referrals, and schedule in-person appointments, telehealth visits, surgeries, procedures, and ancillary services using Epic Cadence decision trees.
  • Registration and Verification: Register patients during the scheduling process, including entering demographics, insurance verification, and completing the Medicare Secondary Payer Questionnaire (MSPQ).
  • Point of Service Collections: Collect all point-of-service collections due per the EMR-generated patient estimate, including copay, co-insurance, and deductibles.
  • MyChart Activation and Support: Assist patients with MyChart activation and support, including how to complete check-in online prior to the appointment.
  • Standard Check-In and Check-Out: Responsible for high-volume patient clinic check-in and check-out, and phone reception, following health system standards.
  • Post-Visit Scheduling: Schedule follow-up internal and external diagnostic and therapeutic orders, creating a patient itinerary based on provider orders.
Requirements
  • High School Graduate or equivalent
  • 1 or more years of customer service or healthcare experience
  • Ability to read, write, speak, and understand English
  • High level of customer service skills, focusing on problem resolution
  • Basic computer skills, including Microsoft Excel, Word, Outlook, and Teams
Preferred Qualifications
  • College coursework completed towards an Associate's or Bachelor's Degree
  • Clerical, registration, and/or customer service experience within a healthcare setting