Patient Access Representative

5 days ago


Olathe, Kansas, United States The University of Kansas Health System Full time
Job Summary

We are seeking a highly skilled Patient Access Representative to join our team at The University of Kansas Health System. As a Patient Access Representative, you will be the first point of contact for our patients and visitors, providing exceptional customer service and ensuring a smooth registration process.

Key Responsibilities
  • Greet patients and visitors in a prompt, courteous, and helpful manner.
  • Verify patient information and ensure accurate completion of paperwork.
  • Obtain copies of insurance cards and enter/update patient demographic and insurance information in the computer system.
  • Compile and maintain all forms and/or documents in the patient's medical record.
  • Maintain appointment scheduling systems and coordinate patient appointments.
  • Collect patient co-pay and outstanding account balances.
  • Prepare office batches and balance patient payments.
  • Communicate with insurance companies and assist patients with scheduling specialist appointments.
  • Check out patients and provide visit-specific information.
  • Maintain a clean and orderly front desk and waiting area.
Requirements
  • High School Graduate
  • Previous related experience preferred
  • Previous healthcare experience

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity.



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