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Clinical Care Manager

2 months ago

Saint Paul, Minnesota, United States Riverland Community Health Full time
Job Summary

Riverland Community Health is seeking a skilled and compassionate Clinic Registered Nurse to join our team. As a key member of our healthcare team, you will play a vital role in providing exceptional patient care and support.

Key Responsibilities
  • Telephone Triage
    • Assess patient needs and provide timely and effective clinical guidance
    • Facilitate appointments with providers and coordinate care with external resources
    • Document patient interactions and maintain accurate records
  • Patient Care
    • Provide high-quality patient care, including education and support for chronic disease management
    • Collaborate with interdisciplinary teams to coordinate care and address patient needs
    • Utilize clinical judgment to identify and address patient concerns
  • Operations
    • Support clinic operations, including patient flow and communication
    • Identify and address patient needs, and provide solutions to improve patient care
    • Document patient interactions and maintain accurate records
  • Patient Education
    • Provide education and support for patients with chronic conditions, such as diabetes and asthma
    • Collaborate with certified diabetic educators to manage and educate patients with diabetes
    • Develop and implement patient education plans to promote healthy behaviors
  • Customer Service
    • Provide exceptional customer service to patients, families, and healthcare teams
    • Communicate effectively and tactfully with patients, families, and healthcare teams
    • Resolve conflicts and improve patient satisfaction
Requirements
  • Education and Experience
    • RN degree with current Minnesota licensure
    • Bachelor of Science in Nursing (BSN) required
    • Minimum of two years of clinical or related nursing experience
  • Certifications and Licenses
    • Minnesota RN License up to date
    • BLS certification
  • Skills and Abilities
    • Excellent communication and interpersonal skills
    • Ability to assess patients and provide timely and effective clinical guidance
    • Strong problem-solving and critical thinking skills
    • Ability to work collaboratively with interdisciplinary teams