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Business Operations Specialist

2 months ago

Tempe, Arizona, United States TEKsystems Full time
About the Role

TEKsystems is seeking a highly skilled Business Operations Associate to join our team. As a Business Operations Associate, you will be responsible for ensuring the highest level of customer service, both externally and internally. This includes managing customer accounts, resolving conflicts, and maintaining professionalism in all interactions.

Key Responsibilities
  • Manage total accounts receivable with an Aging in excess of $3.5 million
  • Manage customer accounts, including invoicing, PO tracking, account resolution, and working with clients to resolve outstanding issues
  • Responsible for gathering data to assist management with account-specific decisions
  • Support liaison for field offices and Operational Support Group with questions pertaining to local/regional accounts, including client billing and payment policies and procedures, PeopleSoft issues, etc.
  • Audit accounts to ensure accurate billing and client-specific information
Qualifications
  • 4-year degree in business, accounting, or finance, with leadership experience, related internship, or work experience a plus
  • 4-year degree in non-business major, relevant experience in AR/accounting/finance preferred
  • 2-year degree and relevant experience in AR/accounting/finance required
  • Prior internship or work experience in customer service or a business/financial environment
Requirements
  • Exceptional organizational and analytical abilities
  • Strong communication skills and work ethic
  • Goal-driven with problem-solving skills
  • Proficient in Microsoft Office (Excel and Word required)
  • Ability to work multi-task, work independently, and as a team player
Compensation and Benefits

$21.63/hr and eligible for overtime + bonus (quarterly)

Employees also receive a benefits package, including a 401(k) company-matched retirement savings plan, paid time off, and holiday pay.