Customer Service Manager

2 months ago


Glendale, California, United States Gold's Gym - SoCal Full time
Job Description

Job Summary:

Golds Gym - SoCal is seeking a highly skilled and experienced Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a positive member experience.

Key Responsibilities:

  • Customer Service: Provide world-class customer service to members, addressing their concerns and resolving issues in a timely and professional manner.
  • Front Desk Operations: Manage front desk operations, including member check-in, cash handling, and guest registration.
  • Team Management: Supervise and train front desk staff, ensuring they have the necessary skills and knowledge to provide excellent customer service.
  • Communication: Communicate effectively with members, staff, and management to ensure seamless operations and resolve any issues that may arise.
  • Problem-Solving: Analyze and resolve complex customer complaints and issues in a fair and professional manner.
  • Leadership: Demonstrate leadership skills, mentoring and guiding team members to achieve exceptional customer service and operational excellence.

Requirements:

  • Excellent Communication Skills: Possess excellent verbal and written communication skills, with the ability to communicate effectively with members, staff, and management.
  • Customer Service Experience: Have a proven track record of providing exceptional customer service in a fast-paced environment.
  • Leadership Experience: Possess leadership experience, with the ability to supervise and train staff.
  • Basic Computer Skills: Have basic computer skills, with the ability to use software applications and systems.
  • CPR Certification: Possess current CPR certification.

What We Offer:

  • Competitive Salary: A competitive salary and benefits package.
  • Opportunities for Growth: Opportunities for career growth and professional development.
  • Fun and Dynamic Work Environment: A fun and dynamic work environment with a team of like-minded individuals.


  • Glendale, California, United States Gold's Gym SoCal Group Full time

    Customer Service ManagerGold's Gym SoCal Group is seeking a highly skilled Customer Service Manager to join our team. As a key member of our operations team, you will be responsible for providing world-class service to our clubs and members.Key Responsibilities:Manage the Operations team to ensure policies and procedures are followed at all times.Hire,...


  • Glendale, California, United States Subaru of Glendale Full time

    About Subaru of GlendaleWe're a dynamic dealership that values our employees as essential partners in delivering exceptional customer experiences. Our commitment to excellence has earned us a reputation for award-winning service and value in the community.Job SummaryWe're seeking a highly motivated and customer-focused individual to join our team as a...


  • Glendale, California, United States Circle K Stores, Inc. Full time

    Customer Service Representative Job DescriptionAt Circle K Stores, Inc., we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key...


  • Glendale, California, United States American Leak Detection Full time

    About the Role:We are seeking a highly skilled and organized Customer Service Representative to join our team at American Leak Detection. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, including homeowners, insurance adjusters, management companies, plumbers, contractors, and...


  • Glendale, California, United States Domino's Franchise Full time

    Job DescriptionDomino's Pizza is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Responsibilities:Provide...


  • Glendale, California, United States Domino's Pizza LLC Full time

    Job DescriptionAt Domino's Pizza LLC, we are seeking a highly skilled and motivated Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our customers, both in-store and over the phone.Key Responsibilities:Operate all equipment and machinery safely and...


  • Glendale, California, United States Smart and Final Full time

    Job SummaryAs a Part-time Associate at Smart & Final, you will play a key role in providing excellent customer service and creating a great shopping experience for our customers. Key ResponsibilitiesMaintain a store section as assigned and may order, receive and stock merchandise using proper equipment, assures proper pricing on merchandise, checks product...


  • Glendale, California, United States Car Pros Automotive Group Full time

    {"h1": "Customer Service/Product Specialist Job Description"} Job Summary We are seeking a highly motivated and customer-focused Customer Service/Product Specialist to join our team at Car Pros Automotive Group. As a key member of our sales team, you will be responsible for providing exceptional customer service, ensuring every guest receives excellent...


  • Glendale, California, United States Hashimi Organization Full time

    Job OverviewWe are seeking a highly motivated and customer-focused individual to fill the role of Sales and Customer Experience Associate. This is a remote position that involves working from home and providing excellent customer service, managing sales inquiries, and driving sales growth through effective communication and relationship-building.Key...


  • Glendale, California, United States Trox Stelleta Full time

    Job OverviewTrox Stelleta is seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences and meeting sales goals.Key ResponsibilitiesDevelop a deep understanding of our clients' products and services to effectively communicate their...


  • Glendale, California, United States El Pollo Loco Full time

    Key Responsibilities:As a Service Team Member at El Pollo Loco, you will be responsible for providing exceptional customer service by greeting and assisting customers with their orders in a friendly and helpful manner. You will also be responsible for processing and assembling customer orders efficiently, ensuring accuracy and timeliness. Additionally, you...


  • Glendale, California, United States Westlake Hardware Full time

    About Westlake HardwareAce Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States. Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout...


  • Glendale, California, United States Domino's Pizza LLC Full time

    Job DescriptionDomino's Pizza LLC is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive experience for our customers, and contributing to the success of our store.Key Responsibilities:Provide...


  • Glendale, California, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...


  • Glendale, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeAs a valued member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key Responsibilities:Greet customers and provide a warm welcomeTake customer orders and work efficiently with our Point of Sales SystemEnsure the front of the...


  • Glendale, California, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC Job OpportunityJob Title: Customer Service RepresentativeJob Summary:We are seeking a Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our front-of-house team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our customers.Key...


  • Glendale, California, United States Domino's Pizza LLC Full time

    As a Customer Service Representative at Domino\u0027s Pizza LLC, you will be responsible for providing exceptional customer service to our valued customers. Your duties will include operating all equipment, stocking ingredients from delivery area to storage, and working as a team member to ensure seamless service delivery.Key Responsibilities:Operate all...


  • Glendale, California, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesCustomer Service: Greet members, prospective members and guests, providing exceptional customer service.Front Desk...


  • Glendale, California, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests.Handle all front desk related activities,...


  • Glendale, California, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Domino's Pizza LLC. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience for our customers, and contributing to the overall success of our store.Key...