Multilingual Medical Call Center Agent
2 weeks ago
We are looking for an experienced medical receptionist to join our team at HeartVeinNYC. As a medical practice focused on delivering high-quality patient care, we require someone who is proficient in both English and Chinese languages.
The successful candidate will possess excellent communication skills, be detail-oriented, and have a strong ability to multitask. A high school diploma or equivalent is required, and familiarity with HIPAA regulations is essential.
**Key Responsibilities:**
- Greeting patients, managing paperwork, and maintaining accurate records
- Communicating with patients and healthcare providers in a professional manner
- Coordinating patient appointments and managing daily reports
- Providing language support for non-English speaking patients
**Requirements:**
- A high school diploma or equivalent (GED)
- Detail-oriented, organized
- Personable, able to communicate in a professional and friendly manner with multiple parties
- Flexible with time and location (Bronx, Flushing, Manhattan)
- Comfortable working in a medical setting and with patients
- Multitasking skills
- Familiarity with HIPAA and patient privacy regulations
- Bilingual in Chinese/English
**Estimated Salary: $50,000 - $70,000 per year**, based on location and experience.
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