Bilingual Medical Office Assistant
2 weeks ago
HeartVeinNYC is a thriving Cardiovascular office with four locations, dedicated to providing compassionate patient care. We offer the newest treatment for cardiovascular health and are committed to serving patients in our community.
We are seeking a bilingual medical receptionist to join our team. As a medical practice focused on delivering exceptional patient care, we require someone who is detail-oriented, organized, and able to communicate effectively with multiple parties. The ideal candidate will have a high school diploma or equivalent and be fluent in Chinese/English.
**Key Responsibilities:**
- Greet and assist patients as they enter the clinic
- Answer phone calls in a professional manner and direct callers to the appropriate person
- Coordinate with the authorization team to ensure patient referrals, eligibility, and documentation are accurate
- Responsible for intake, copay, and daily reports
- Assist providers with translation
**Requirements:**
- A high school diploma or equivalent (GED)
- Detail-oriented, organized
- Personable, able to communicate in a professional and friendly manner with multiple parties
- Flexible with time and location (Bronx, Flushing, Manhattan)
- Comfortable working in a medical setting and with patients
- Multitasking skills
- Familiarity with HIPAA and patient privacy regulations
- Bilingual in Chinese/English
**Estimated Salary: $45,000 - $60,000 per year**, based on location and experience.
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