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Customer Service Representative

2 months ago

Anchorage, Alaska, United States Golden Corral Full time

Job Summary:

We are seeking a highly motivated and friendly Customer Service Representative to join our team at Golden Corral. As a Customer Service Representative, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive dining experience.

Key Responsibilities:

  • Guest Service:
    • Welcoming guests and offering a personalized invitation to return
    • Providing assistance to guests who need help
    • Processing orders accurately and efficiently
    • Handling payments and maintaining a clean and organized workspace
    • Staying up-to-date on menu items and prices
  • Cleanliness:
    • Maintaining a clean and organized workspace, including the vestibule and surrounding areas
    • Ensuring the buffet is set up properly and labels are correct
    • Cleaning all buffets and surrounding areas
    • Following local health department laws and regulations
  • Operational Excellence:
    • Informing management when the money in the drawer needs to be taken to the safe
    • Ensuring drawer balances with daily paperwork

Requirements:

  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Attention to detail and ability to multitask
  • Knowledge of customer service principles and practices

What We Offer:

  • A competitive hourly rate
  • A fun and dynamic work environment
  • Opportunities for advancement and professional growth