Patient Care Coordinator
3 days ago
We are seeking a highly skilled Patient Care Coordinator to join our team at Patient Care America. In this role, you will be responsible for providing exceptional customer service and ensuring seamless patient care experiences.
Key Responsibilities:
- Enter new referrals into our operating system with accuracy and efficiency.
- Answer, screen, and transfer inbound phone calls in a professional and timely manner.
- Screen fax queues and assign documents to appropriate departments.
- Prepare written responses to routine inquiries and maintain electronic and hard copy filing systems.
- General clerical duties including photocopying, faxing, and mailing.
- Maintain confidentiality and adhere to HIPAA compliance standards.
Requirements:
- High school diploma or equivalent required; 0-2 years of customer service experience preferred.
- Excellent verbal and written communication skills, with a clear and pleasant demeanor.
- Ability to work independently and as part of a diverse team, with a high degree of initiative and desire to succeed.
- Strong analytical skills, with ability to initiate and present simple reports of a detailed nature.
- Proficient in Microsoft Office applications (Outlook, Excel, Word), with ability to learn proprietary software programs.
About Patient Care America
We are a dynamic organization dedicated to delivering exceptional patient care services. Our team is passionate about making a positive impact on the lives of our patients and their families. If you share our commitment to excellence and are looking for a challenging and rewarding career opportunity, we encourage you to apply.
Compensation: The estimated salary range for this role is $40,000 - $55,000 per year, depending on experience and qualifications.
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