Healthcare Access Coordinator

2 weeks ago


Nashua, New Hampshire, United States SolutioNHealth Full time

Unlock your potential in a dynamic and patient-centered environment at SolutionHealth

About the Role:

As an Access Center Coordinator, you will be the first point of contact for patients and referring providers, ensuring timely and efficient service. Your key responsibilities will include:

  • Initiating and coordinating registration and scheduling for new patient appointments
  • Documenting patient demographic, medical, financial, and referral information into Epic
  • Triage incoming calls and handle them professionally
  • Obtaining patient information required by providers prior to an appointment
  • Keeping supervisors informed of issues related to department interactions

What We Offer:

  • Competitive compensation and benefits package
  • Opportunities for professional growth and development
  • A collaborative and supportive work environment
  • Recognition and rewards for outstanding performance

Requirements:

  • High school diploma or equivalent
  • 2 years of healthcare experience or 2 years of contact center environment experience
  • Prior customer service experience, preferably in a contact/call center environment
  • Ability to handle high call volumes and work in a fast-paced environment
  • Epic experience preferred

Why Choose SolutionHealth:

  • Comprehensive health, dental, and vision coverage
  • Short-term and long-term disability insurance
  • Tuition reimbursement and professional development opportunities
  • Referral bonuses and recognition programs
  • 403(b) retirement plan with employer contributions


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