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Clinical Support Specialist

2 months ago

WinstonSalem, North Carolina, United States Novant Health Full time
Job Summary

About the Role

As a Medical Assistant at Novant Health, you will play a vital role in ensuring the delivery of exceptional patient care. Your primary responsibility will be to coordinate and assist healthcare providers in providing safe, quality, and cost-effective services to our patients.

Key Responsibilities

  • Coordinate patient care activities, including scheduling appointments, preparing examination rooms, and maintaining accurate records.
  • Assist healthcare providers with clinical and administrative tasks, such as taking vital signs, preparing patients for exams, and processing medical records.
  • Provide exceptional customer service, responding to patient inquiries, and addressing concerns in a timely and professional manner.
  • Collaborate with the healthcare team to ensure seamless communication and coordination of patient care.
  • Participate in ongoing education and training to stay up-to-date on the latest medical procedures and technologies.

Requirements

  • High School Diploma or equivalent required; Medical Assistant certification or registration preferred.
  • Previous experience in a medical office setting, preferably with a healthcare provider or medical group.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.
  • Ability to maintain confidentiality and handle sensitive patient information with discretion.
  • Flexibility to work varying shifts, including evenings and weekends, as needed.

What We Offer

  • A dynamic and supportive work environment that fosters teamwork and collaboration.
  • Opportunities for professional growth and development, including ongoing education and training.
  • A competitive compensation and benefits package, including medical, dental, and vision coverage.
  • A generous paid time off policy, including vacation, sick leave, and holidays.
  • A commitment to diversity and inclusion, with a focus on creating a workplace that values and respects all employees.