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**Bench General Manager

2 months ago

Cary, North Carolina, United States Petco Full time
About the Role

We are seeking a highly skilled and experienced General Manager to lead our store team and drive business growth. As a key member of our leadership team, you will be responsible for overseeing all aspects of store operations, including sales, customer service, and employee management.

Key Responsibilities
  • Lead and Develop a High-Performing Team
    • Build a team that embodies the Petco brand by delivering exceptional customer service and driving guest loyalty.
    • Attract, hire, and retain a diverse team of top talent.
    • Train, coach, and develop department-level leaders and hourly store partners in all areas and functions required to run the store efficiently and to Petco standards.
  • Drive Business Growth
    • Meet or exceed goals related to total store sales, profitability, and operational excellence.
    • Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
    • Review and interpret financial and operational reporting regularly, including store visit and audit results.
  • Market the Store and its Products
    • Market the store and its products, oversee planning of in-store and community events, such as adoptions, school visits, and other local promotions and animal-welfare events.
Requirements
  • Leadership and Management Experience
    • Proven track record of leading and developing high-performing teams.
    • Experience in managing multiple departments and functions.
  • Business Acumen
    • Strong understanding of business operations, including sales, customer service, and employee management.
    • Ability to analyze financial and operational data to drive business growth.
  • Communication and Interpersonal Skills
    • Excellent communication and interpersonal skills, with the ability to build strong relationships with employees, customers, and vendors.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced leader who is passionate about delivering exceptional customer service and driving business growth, we encourage you to apply for this exciting opportunity.