Account Manager

7 days ago


Elgin, Illinois, United States Salem Group Full time
Account Manager Job Description

We are seeking a highly skilled Account Manager to join our team at the Salem Group in Elgin, IL.

Key Responsibilities:
  • Client Relationship Management: Develop and maintain strong relationships with key clients, ensuring timely communication and resolution of customer inquiries and feedback.
  • Business Development: Support internal reporting and data requests, coordinate customer status calls and meetings, and collaborate with internal teams to meet customer requirements.
  • Customer Service: Oversee the customer service department and process implementation, addressing and resolving client complaints and issues promptly and effectively.
  • Contract Management: Ensure contracts meet all legal requirements, company objectives, and production capabilities.
Requirements:
  • 3-5 years of experience in account management or a related role in the manufacturing or production industry.
  • Strong knowledge of international shipping requirements.
  • Strong knowledge of ISO 9001:2015, AS9100, and ISO 13485:2016 or other quality management systems preferred.
  • Excellent communication skills and adaptability to work with cross-functional teams.
  • Strongly preferred Aerospace customer experience.
Work Environment:
  • Monday - Friday, in a manufacturing office environment.
  • 1st shift: 7:00am - 3:30pm.
  • Temp to hire.
Compensation:
  • Starting pay is $28/hr.
  • Get paid weekly.
  • Direct deposit and pay card options available for all Salem employees.
Benefits:
  • Affordable insurance plans.
  • Paid Sick Leave.
  • Holiday Pay.
  • Referral Bonuses.
  • Retention Bonuses.
  • And more...

The Salem Group is an equal opportunity employer and welcomes applications from diverse candidates.



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