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Restaurant Operations Manager

2 months ago

Jasper, Indiana, United States Blimpie Full time

Job Summary: We are seeking a highly motivated and experienced Assistant Manager to join our team at Blimpie. As a key member of our management team, you will be responsible for leading a team of 2-5 crew members and ensuring exceptional customer service is delivered at all times.

Key Responsibilities:

  • Lead a team of crew members to achieve sales and customer satisfaction goals.
  • Train and coach new and existing crew members to ensure they have the skills and knowledge needed to succeed in their roles.
  • Maintain food safety and sanitation standards to ensure a clean and safe environment for customers and staff.
  • Prepare food to the highest standards and ensure that all menu items are prepared correctly and presented attractively.
  • Handle or process paperwork accurately and efficiently to ensure that all administrative tasks are completed on time.
  • Ensure exceptional customer service is delivered at all times by greeting and serving guests, responding to customer complaints, and resolving issues promptly and professionally.

Requirements:

  • Previous experience in a similar role, preferably in the fast food or quick service industry.
  • Excellent communication and leadership skills to motivate and inspire team members.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Basic math skills to handle cash and operate a point of sale system.