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Business Improvement Specialist

1 month ago


Phoenix, Arizona, United States TEKsystems Full time

Job Description

Top Skills' Details

1) Minimum 4 years' process improvement and/or relevant business
experience; include interviewing process actors, process mapping, Gap analysis, time/motion analysis, and identification of constraints
2) Will have good SDLC experience in devops, data management or access and security management environments
3) Demonstrated use of LEAN Six Sigma, data analysis, problem analysis, and utilizing jira and or rally

Job Description

Operational Excellence Advisor leads and facilitates cross-functional teams, in the application of process engineering principles to design and/or optimize business processes and their overall performance. Manages initiatives of moderate scope and complexity. Independently, under minimal supervision, performs moderately complex to complex work assignments and problem resolution across systems, processes or channels; may also conduct change management efforts at a moderate level of complexity impacting one or more CoSA's cross-functional processes. Performs as a resource and mentor to less experienced team members in the delivery of business improvement and development initiatives. Job Duties:

• Acquires and applies proficient knowledge of the business and process engineering discipline.

• Leads and facilitates cross-functional, collaborative teams in business improvement and development initiatives using property, plant, and equipment standards and guidelines to optimize the overall efficiency and effectiveness of the process.

• Utilizes broad knowledge of customers, products, processes to support business problem analysis and determine the best methodology to resolve defect or issue.

• Drives improvement efforts based on analysis.

• Analyzes processes to identify areas of improvement and provide appropriate analytics to facilitate business effort prioritization.

• Conducts basic statistical analysis.

• Serves as a resource to less experienced team members on escalated issues of a routine nature.

• Resolves issues and navigates obstacles to deliver work product.

• Identifies the information entities share across the business, and the relationships between those entities.

• Maintains Enterprise Library, as applicable.

Minimum Education:
Bachelor's Degree in a related discipline.
4 additional years of related experience beyond the minimum required may be substituted in lieu of a Degree .

Minimum Experience:
4 or more years process improvement and/or relevant business experience
Proficient knowledge and demonstrated use of statistics, use of LEAN Six Sigma, and industry tools (SIPOC, VOC, Process Mapping, Process Requirements)

The Operational Excellence Advisor role is responsible for leading and facilitating cross-functional teams to drive process improvements and optimize business performance. This role requires a strong understanding of business and process engineering principles, as well as the ability to analyze processes and identify areas for improvement. The ideal candidate will have a minimum of 4 years of process improvement and/or relevant business experience, and will be proficient in using LEAN Six Sigma, data analysis, and industry tools.