Contract Implementation Specialist

7 days ago

Eden Prairie, Minnesota, United States Agiliti Health, Inc. Full time
Job Summary

We are seeking a highly skilled Contract Implementation Specialist to join our team at Agiliti Health, Inc. This role will be responsible for supporting Sales, Legal, Finance, Customer Support, and other internal stakeholders and external stakeholders. The successful candidate will have a strong background in customer service, sales support, CRM & ERP data management, and contract implementation.

Key Responsibilities
  • Manage end-to-end process for the creation and maintenance of customer account records in multiple systems.
  • Interpret, translate, and complete all processes relating to the implementation and maintenance of proposals, contracts, including the negotiated fees, future pricing changes, and customer rosters.
  • Properly document and catalog contracts, term sheets, and other related documents in designated repository.
  • Implement and maintain customer contracts in a variety of internal systems designed to track contract terms & conditions, pricing, and other related contractual information.
  • Manage and track internal requests (via ServiceNow) to create customer proposals and contracts including the creation of the Contract Profile and Workflow Process in the company's contract management system.
  • Administer and manage changes in systems supporting business lines (i.e. implementation of list default/access pricing, addition of items/services, etc.)
  • Verify and maintain GPO/IDN affiliations needed to ensure accurate pricing and contract compliance.
Requirements
  • Bachelor's degree in business related field preferred.
  • Experience in customer service, sales support, CRM & ERP data management preferred.
  • Proficiency working with entire Microsoft office suite, specifically Excel and PowerPoint.
  • Strong problem solving, administrative, and analytical skills.
  • Ability to perform under time constraints.
  • High levels of proficiency and quality in data input.
  • Strengths in reading and interpreting complex contracts.
  • Consistent competence in applying defined business processes.
  • Exceptional communication skills, both written and verbal.
  • Ability to plan and prioritize activity and stay aligned with organizational goals and strategies.
What We Offer

Agiliti Health, Inc. offers a robust suite of benefits for regular, full-time, non-union employees including: health insurance options for Medical, Dental & Vision plans, Short- and Long-Term Disability plans, Flexible Spending Accounts, Health Savings Accounts, Life Insurance Options, Paid Time Off, 401K Saving Plan with employer match, Employee Discounts, Tuition Reimbursement, Daily Pay program, Employee Assistance Program, and wellness programs.

Agiliti is an equal opportunity employer and provides reasonable accommodations to employees and applicants consistent with state and federal law.

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