Client Services Representative

1 week ago


Marquand, Missouri, United States Versiti Inc. Full time
Job Summary

Versiti Inc. is seeking a highly skilled and detail-oriented Client Services Representative to join our team in the Donor Testing Laboratory. As a key member of our laboratory operations team, you will be responsible for providing exceptional customer service, ensuring accurate and timely data entry, and maintaining laboratory records.

Key Responsibilities
  • Customer Service: Provide prompt and courteous service to internal and external customers, including donors, healthcare providers, and laboratory staff.
  • Data Entry: Accurately and efficiently enter data into laboratory information systems, ensuring compliance with regulatory requirements.
  • Record Keeping: Maintain accurate and organized laboratory records, including donor information, test results, and inventory management.
  • Supply Management: Manage general supply inventory, ensuring adequate stock levels and minimizing waste.
  • Training and Support: Provide training and support to laboratory staff as needed, ensuring a high level of service and quality.
Requirements
  • Education: High School Diploma or equivalent required; two years of attendance at an accredited college, university, or technical college with an emphasis in a science/medical-related field preferred.
  • Experience: 1-3 years of medical-related experience or training preferred; data entry, customer service, and laboratory information system experience a plus.
  • Skills and Abilities: Strong attention to detail, problem-solving skills, and ability to manage frequent interruptions in a fast-paced environment. Proficient in Microsoft Suite and laboratory information systems.
What We Offer

Versiti Inc. offers a competitive salary and benefits package, as well as opportunities for professional growth and development in a dynamic and supportive team environment.



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