Event Telecommunicator

1 week ago


Daytona Beach, Florida, United States NASCAR Full time
Job Summary

NASCAR is seeking highly skilled and experienced Emergency Telecommunicators to join our team. As a key member of our operations team, you will be responsible for providing exceptional customer service and ensuring the safety and security of our guests and staff.

Key Responsibilities
  • Answer and process emergency and non-emergency calls and radio responses for law enforcement, fire rescue, emergency medical services, and other related public safety services.
  • Record call data on our 24/7 incident management software.
  • Communicate with guests via our 24/7 text messaging system.
  • Practice and maintain professional work ethics and appearance.
  • Be proficient in Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
  • Other relevant duties as assigned.
Requirements
  • Minimum 18 years old.
  • US Citizen: lawful to work in the U.S.
  • High School Grad/GED.
  • Valid Driver's License.
  • Must successfully pass a driving record check to operate company vehicles/golf carts.
  • Must attend mandatory annual training.
  • Ability to multitask in a stressful environment.
  • Strong communication skills, including written reports.
  • Positive attitude.


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