Current jobs related to Service Desk Shift Team Lead - Mastic Beach, New York - MyCareersFuture
-
Social Services Professional
4 weeks ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social Worker - Family Recovery CenterFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic. As a Social Worker, you will play a vital role in providing assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder,...
-
Social Services Professional
4 weeks ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social Worker - Family Recovery CenterFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic. As a Social Worker, you will play a vital role in providing assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder,...
-
Social Services Professional
2 weeks ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social WorkerFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic.Job SummaryWe are looking for a skilled Social Worker to provide assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder, or dual diagnosis....
-
Social Services Professional
2 weeks ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social WorkerWe are seeking a highly skilled and compassionate Social Worker to join our team at Family Service League Inc. in Mastic. As a Social Worker, you will play a vital role in providing comprehensive services to individuals, children, and families to improve their quality of life.Responsibilities:Manage a caseload of clients and provide...
-
Social Services Professional
2 weeks ago
Mastic, New York, United States Family Service League Inc. Full timeJob SummaryFamily Service League Inc. is seeking a dedicated Social Worker to join our team. As a Social Worker, you will provide assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder, or dual diagnosis. You will also provide support to family members impacted by dependency.Key ResponsibilitiesProvide...
-
Social Services Professional
1 month ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social Worker - Family Recovery CenterFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic. As a Social Worker, you will play a vital role in providing assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder,...
-
Team Lead Position
1 month ago
Point Pleasant Beach, New Jersey, United States Domino's Franchise Full timeDomino's Pizza Team Lead Job DescriptionWe are seeking a highly motivated and customer-focused Team Lead to join our Domino's Pizza team. As a Team Lead, you will be responsible for leading a team of employees to provide excellent customer service and ensure the smooth operation of our restaurant.Key Responsibilities:Lead a team of employees to provide...
-
Family Support Specialist
2 weeks ago
Mastic, New York, United States Family Service League Full timeJob Title: Family Support SpecialistWe are seeking a highly motivated and compassionate Family Support Specialist to join our team at Family Service League. As a Family Support Specialist, you will play a vital role in supporting families with young children to promote early literacy, school readiness, and overall well-being.Responsibilities:Visit families...
-
Front Desk Associate
2 weeks ago
Point Pleasant Beach, New Jersey, United States Sylvan Hotel Inc Full timeJob SummaryWe are seeking a highly organized and customer-focused Front Desk Clerk to join our team at Sylvan Hotel Inc.The ideal candidate will possess excellent communication skills, a strong work ethic, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Register and assign rooms to guests in a timely and efficient...
-
Team Lead Position
2 weeks ago
Point Pleasant Beach, New Jersey, United States Domino's Franchise Full timeDomino's Pizza Team Lead Job DescriptionWe are seeking a highly motivated and customer-focused Team Lead to join our Domino's Pizza team. As a Team Lead, you will be responsible for leading a team of associates to provide excellent customer service and ensure a positive dining experience for our customers.Key Responsibilities:Lead a team of associates to...
-
Social Worker
1 month ago
Mastic, New York, United States Family Service League Inc. Full timeJob Title: Social Worker - Family Recovery CenterFamily Service League Inc. is seeking a dedicated and compassionate Social Worker to join our team at the Family Recovery Center in Mastic. As a Social Worker, you will play a vital role in providing assessments, direct care, and referrals to individuals struggling with mental illness, substance use disorder,...
-
New Full Time Speech Language Pathologist 24/25
2 weeks ago
Mastic Beach, New York, United States Soliant Full timeJob OpportunitySoliant Health is seeking a dedicated Speech Language Pathologist to provide services for school-age students in the Mastic Beach area.Key ResponsibilitiesDeliver speech therapy services to students in grades K-12Collaborate with educators to develop and implement individualized plansConduct assessments and create treatment plans to meet...
-
Mastic Beach, New York, United States Soliant Full timeJob OverviewSoliant Health is seeking a dedicated Speech Language Pathologist to provide services for school age students in the Mastic Beach area.Key ResponsibilitiesProvide speech therapy services for students in grades K-12Work in a school setting with a focus on student outcomesCollaborate with teachers and other professionals to support student...
-
Quality Assurance Specialist
4 weeks ago
Mastic, New York, United States Teleperformance USA Full timeJob SummaryWe are seeking a detail-oriented Quality Assurance Analyst to join our team. As a Quality Assurance Analyst, you will be responsible for conducting root cause analysis, evaluating quality performance, and providing reports to team leads.Key ResponsibilitiesConduct root cause analysis and data analysis to identify areas for improvementEvaluate...
-
New Full Time Speech Language Pathologist 24/25
2 weeks ago
Mastic Beach, New York, United States Soliant Full timeJob Opportunity for Speech Language PathologistSoliant Health is seeking a dedicated Speech Language Pathologist to provide services for school-age students in the Mastic Beach, NY area.Job Requirements:Minimum 1+ years of speech therapy experienceActive or pending state SLP licenseASHA certification a plusPrevious school experience preferred but not...
-
Home Health Care Specialist
2 months ago
Mastic, New York, United States Right At Home Full timeAbout Right at HomeWe are a leading provider of in-home care and assistance, dedicated to delivering exceptional service to our clients. Our team of compassionate and skilled caregivers is committed to making a positive impact in the lives of those we serve.Job SummaryWe are seeking a highly motivated and caring Home Health Aide/Personal Care Assistant to...
-
Front Desk Representative
2 weeks ago
Point Pleasant Beach, New Jersey, United States Bright Harbor Healthcare Full timeWe are seeking a highly skilled and compassionate Front Desk Professional to join our team at Bright Harbor Healthcare. As a key member of our outpatient mental health services team, you will play a vital role in providing exceptional patient care and support.Responsibilities:Answer phones and greet consumers in a friendly and professional mannerSchedule...
-
Local Contract Nurse RN
2 weeks ago
Mastic Beach, New York, United States RightPro Staffing Full timeJob Title: Local Contract Nurse RNRightPro Staffing is seeking a skilled and experienced local contract nurse RN to join their team in Mastic Beach, New York.Job Description & RequirementsSpecialty: Home HealthDiscipline: RNDuration: 52 weeksShift: 12 hours, daysEmployment Type: Local ContractThis is a hybrid role, with 3 days spent in the field and 2 days...
-
Speech Language Pathologist
4 weeks ago
Mastic Beach, New York, United States Soliant Full timeJob Title: School SLPJob Summary:We are seeking a highly skilled and experienced Speech Language Pathologist (SLP) to join our team in a full-time capacity. The ideal candidate will have a minimum of 1+ years of experience in speech therapy and a strong background in working with K-12 students.Job Responsibilities:Provide speech therapy services to students...
-
Fitness Ambassador
4 weeks ago
Howard Beach, New York, United States Orangetheory - Franchise #0355 Full timeAbout Orangetheory - Franchise #0355We're a dynamic and growing fitness company that's passionate about spreading More Life to our members and community. We're looking for enthusiastic individuals who share our passion for fitness and want to help us achieve our mission.Job Title: Sales AssociateWe're seeking a Sales Associate to join our team at...
Service Desk Shift Team Lead
2 months ago
Job Summary
We are seeking a highly skilled Service Desk Shift Team Lead to join our team at MyCareersFuture. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities
- Manage and resolve complex technical issues related to ITIL Processes such as Incident Management, Event Management, and Request Fulfillment.
- Lead and manage Major Incidents, including communication with customers and internal stakeholders, and escalations to leadership level.
- Collaborate with internal teams to facilitate timely incident resolution and request fulfillment.
- Develop and implement crisis and security management processes.
- Maintain accurate logs and incident reports, and provide comprehensive updates to stakeholders.
- Document all actions in accordance with standard company policies and procedures.
- Act as the senior on shift and ensure proper shift handovers.
Requirements
- Degree in Computer Science, Information Technology, or equivalent.
- 3 years of experience in managing Major Incidents.
- At least 4 years of experience in telecommunications within a large-scale business environment.
- At least 4 years of experience in a customer support role, preferably in a technical support or service desk environment.
- Experience in developing training programs and delivering training.
- ITIL V4 Foundation certificate and experience working with ServiceNow.
- Agile, Six Sigma, or related certifications.
- Experience in the aviation sector is beneficial.
Additional Requirements
- Ability to work in a shift-based schedule, including weekends and holidays, to provide 24/7 coverage.
- 8am to 8pm (12 hours, non-night shift).
