Logistics Coordinator Dispatcher

3 days ago


Pittsburgh, Pennsylvania, United States Capstone Logistics Full time
Job Title: Logistics Coordinator Dispatcher

At Capstone Logistics, we are seeking a highly skilled Logistics Coordinator Dispatcher to join our team. This role is responsible for facilitating communication with vendors and customers, ensuring timely deliveries to meet customer requirements.

Key Responsibilities:
  • Schedule and dispatch vendors or independent contractors to appropriate locations according to customer requests, specifications, or needs.
  • Communicate all pertinent data to vendors at the time of dispatch.
  • Receive, input, and distribute On Demand work orders, proof of deliveries (PODs), and manifests, and prepare reports as required by management.
  • Serve as a contact person for all vendors within their route territories and inform them about traffic problems.
  • Manage contact with vendors to ensure all routes are covered, as needed.
  • Determine responses needed to effectively and appropriately deal with emergencies, accidents, and breakdowns.
  • Communicate Chain of Custody standards as required by Capstone Logistics customers.
  • Resolve vendor problems or grievances and refer to vendor management, if further assistance is needed.
  • Evaluate importance of incoming telephone calls and prioritize accordingly.
  • Provide support to the customer service team, on an as needed basis or during peak season.
  • Ensure that the policies and procedures, as defined in the Independent Contractor Operating Agreement, are consistently followed.
Requirements:
  • Excellent verbal communication and problem-solving skills.
  • Computer skills including Microsoft Word, Outlook, Excel, etc.
  • Interpersonal skills; ability to foster teamwork and motivate/coach others.
  • Accurately and quickly able to read maps.
Why Join Us:

At Capstone Logistics, we offer a comprehensive logistics solution that enables us to assist partners in lowering warehousing and transportation expenses effectively. Our team is dedicated to providing excellent customer service and ensuring timely deliveries to meet customer requirements.


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