Retail Sales Lead Footwear Specialist

3 weeks ago


Los Angeles, California, United States Dick's Sporting Goods Full time

About the Role:

We are seeking a highly motivated and customer-focused Retail Sales Lead to join our team at Dick's Sporting Goods. As a Retail Sales Lead, you will play a critical role in delivering exceptional customer service and driving sales growth in our Footwear department.

Key Responsibilities:

  • Support the Assistant Store Manager and Store Manager in executing brand standards and providing direction to teammates.
  • Build a people-first culture by connecting with every teammate in the store to build mutual trust, respect, and contribute to the strong store recognition culture.
  • Plan, organize, and control daily assignments, game plans, projects, or store events with the guidance of the Assistant Store Manager.
  • Strategically leverage teammates to ensure brand standards are met, programs and processes are executed daily, and tasks are delegated based on their priority level.
  • Uphold company merchandising and presentation standards by following established floor sets, signage requirements, price changes, inventory presentation and replenishment standards, etc.
  • Assist the store leadership team with general supervision in the store in accordance with Company policies and procedures, where applicable.
  • Assist with training teammates on company procedures and programs; this includes onboarding new teammates and cross-training current teammates.
  • Prioritize coaching and developing oneself and others; provides hands-on coaching and teaches the "why" behind tasks, plans, and processes.
  • Lead by example to support the vision of the organization and store by helping teammates understand how their responsibilities directly align to the common purpose, organizational goals, and delivering an exceptional shopping experience.
  • Create an inclusive store environment where everyone (teammates & customers) feels welcome and safe and is treated with respect.
  • Adhere to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information.
  • Takes an all-hands-on-deck approach to support the team across the store.

Leadership Traits:

Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders:

  • Ensures Accountability
  • Customer-Focus
  • Collaborative
  • Instills Trust
  • Decision-Quality/Decision-Making Abilities
  • Action-Oriented
  • Engagement Driver
  • Talent Developer
  • Effective Team Building Skills
  • Plans & Aligns

Requirements:

  • Flexible availability - including nights, weekend, and holidays.
  • Prior retail sales experience (or customer-focused experience) preferred.
  • Ability to stand, bend, stoop, reach, push, pull and lift up 15 to 35 lbs. items repetitively (up to 25 times per hour).
  • Ability to work extended periods of time (up to 4 hours) standing or walking.
  • Ability to work at heights greater than 4 feet with use of a ladder, aerial lifting device, or platform.
  • Ability to perform repetitive motions for short periods of time (up to 2 hours continuously).

Targeted Pay Range: $20 - $30. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location. We also offer a generous suite of benefits. To learn more, visit



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