Customer Service Ambassador
2 weeks ago
As a Customer Service Representative at Graybar, you will play a vital role in ensuring exceptional customer experiences. You will serve as a key contact and liaison for customers, providing timely, professional, and courteous support.
Key Responsibilities- Ensure every customer interaction is of the highest quality
- Handle incoming and outgoing customer inquiries and correspondence in a professional and timely manner
- Take an active role in promoting Graybar's products and services
- Provide support on product selection and application
- Coordinate customer service requests, including order entry, pricing, expediting, billing, order maintenance, credit, and claims
- Strong communication and interpersonal skills
- Ability to handle a variety of customer situations with enthusiasm and tact
- Some retail or counter sales experience preferred
- 2-year or 4-year degree preferred
As a full-time employee of Graybar, you will enjoy a comprehensive benefits package, including medical insurance, dental insurance, vision plan, life insurance, flexible spending accounts, disability benefits, profit-sharing plan, 401(k) savings plan, paid vacation, sick days, and holidays. You will also have access to our employee recognition program.
Why Graybar?At Graybar, we value diversity and inclusion. We believe that employees with diverse perspectives bring innovative thinking and ideas that help us solve complex challenges. We welcome people from all backgrounds and experiences into our company because it's the right thing to do and the right way to run our business.
We strive to create a collaborative environment where our employees feel a sense of belonging, ownership, and inclusion. We believe that everyone should be treated with dignity and respect, and we work to build a culture where our employees can grow, learn, and make a difference.
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