Maintenance Operations Coordinator

3 days ago


Kent, Washington, United States NW Facilities & Equipment Maintenance Full time
About NW Facilities & Equipment Maintenance
We approach facilities maintenance through the lens of synergy, creating efficient and enjoyable outcomes for our team and clients. Our long-standing relationships with customers are a testament to this commitment.

Our Mission
We strive to become a learning organization, with a certification system that allows us to certify each other in specialty fields, elevating the overall capability of the company, and creating empathy through understanding each other's challenges.

Our Values
We guide ourselves daily by four core values:
  • Be Open
  • Embrace the Challenge
  • Do What You Say
  • Think Brand

As a Service Coordinator, Your Responsibilities Will Include
  • Accept/Reject new service requests
  • Triage incoming requests into various priority levels
  • Enter service requests from email into dispatch software
  • Determine with Project Manager if a received job is considered a Service Request or a Project, and assign to appropriate team
  • Create routes for Day Technicians by providing accurate notes and staged material
  • Create routes for Night Technicians by providing accurate notes and staged material
  • Proactively plan and organize the service schedule weeks in advance

Requirements
  • 5+ Years in a Managerial role in Facilities, Construction, Handyman or Service/trade Industry
  • Able to assess facilities work orders with experience and direct/train employees on how to complete the work
  • Highly organized
  • Effective leader
  • Excellent time management and able to accurately assess/manage priorities
  • Deep understanding of building processes, facilities processes, and safety standards

Why Work with Us?
  • Competitive salary range: $60,000 - $75,000 per year
  • Opportunity to work with a dynamic team
  • Professional development opportunities
  • Comprehensive benefits package


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