Technical Support Specialist
9 hours ago
Job Summary:
The Technical Support Specialist will provide technical support and maintenance of computer systems and peripherals for Saginaw ISD and partnering locations.
Key Responsibilities:
- Assist in hardware and software maintenance of computer systems and peripherals.
- Manage device and user management systems, computer image development and deployment, and desktop security software.
- Travel to all Saginaw ISD and partnering locations in the contracted service area.
- Maintain a daily log of activities in a help desk database.
- Support and enhance a collaborative team environment.
- Meet and greet customers in a positive, helpful manner.
Requirements:
- High school diploma or GED with 60 hours of college courses in the area of technology or equivalent.
- Associates Degree in computer science, computer information systems or related field preferred.
- Minimum of three (3) years of experience installing and maintaining networked computer systems.
- Experience working in Windows 7/10, Google Chrome OS, and Apple iPadOS platforms required.
- Ability to communicate and work effectively with diverse groups and individuals with all levels of technology skills.
- Ability to work in a team-based system that utilizes work-teams for collaborative decision-making.
- Excellent oral and written communication skills.
- Ability to organize, prioritize and work independently.
- Ability to maintain confidentiality of information.
- Ability to lift as necessary.
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