Technical Support Specialist

9 hours ago


Saginaw, Michigan, United States Saginaw Area Consortium Full time
Job Title: Technical Support Specialist

Job Summary:

The Technical Support Specialist will provide technical support and maintenance of computer systems and peripherals for Saginaw ISD and partnering locations.

Key Responsibilities:

  • Assist in hardware and software maintenance of computer systems and peripherals.
  • Manage device and user management systems, computer image development and deployment, and desktop security software.
  • Travel to all Saginaw ISD and partnering locations in the contracted service area.
  • Maintain a daily log of activities in a help desk database.
  • Support and enhance a collaborative team environment.
  • Meet and greet customers in a positive, helpful manner.

Requirements:

  • High school diploma or GED with 60 hours of college courses in the area of technology or equivalent.
  • Associates Degree in computer science, computer information systems or related field preferred.
  • Minimum of three (3) years of experience installing and maintaining networked computer systems.
  • Experience working in Windows 7/10, Google Chrome OS, and Apple iPadOS platforms required.
  • Ability to communicate and work effectively with diverse groups and individuals with all levels of technology skills.
  • Ability to work in a team-based system that utilizes work-teams for collaborative decision-making.
  • Excellent oral and written communication skills.
  • Ability to organize, prioritize and work independently.
  • Ability to maintain confidentiality of information.
  • Ability to lift as necessary.


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