Care Specialist Peer Support

4 weeks ago


Saginaw, Michigan, United States Upward Health Full time
Job Title: Care Specialist Peer Support

Upward Health is a leading provider of in-home, multidisciplinary medical care. We are seeking a highly motivated and compassionate Care Specialist Peer Support to join our team.

Job Summary:

The Care Specialist Peer Support will work closely with our clinical team to deliver high-quality, patient-centered care to individuals with complex medical needs. This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.

Key Responsibilities:
  • Conduct direct outreach to patients via phone and in-person meetings to educate them about our services and facilitate enrollment.
  • Work with patients to set health goals and develop personalized care plans.
  • Facilitate appointments between patients and our care team, including virtual visits and in-home visits.
  • Record vital statistics and other health information in our electronic medical record (EMR) system.
  • Monitor patients for health problems and analyze data to determine patient needs or treatment goals.
  • Assess physical conditions of patients to aid in diagnosis, treatment, and referrals.
  • Explain medical information to patients and collect medical information from patients, family members, or other medical professionals.
  • Administer basic health care or medical treatments as directed by our care providers.
  • Cultivate and support our primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan.
Requirements:
  • At least 3 years of relevant work experience.
  • High school graduate or GED required.
  • Experience in Chronic Care Management model or experience working with chronically ill/elderly patients.
  • Long-time resident of the community with good knowledge of local resources.
  • Reliable transportation with a valid driver's license and auto liability insurance.
  • Ability to complete our initial training program and ongoing educational requirements.
What We Offer:

Upward Health is proud to be an equal opportunity/affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.


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