Care Specialist Peer Support
4 weeks ago
Upward Health is a leading provider of in-home, multidisciplinary medical care. We are seeking a highly motivated and compassionate Care Specialist Peer Support to join our team.
Job Summary:The Care Specialist Peer Support will work closely with our clinical team to deliver high-quality, patient-centered care to individuals with complex medical needs. This role requires strong communication and interpersonal skills, as well as the ability to work independently and as part of a team.
Key Responsibilities:- Conduct direct outreach to patients via phone and in-person meetings to educate them about our services and facilitate enrollment.
- Work with patients to set health goals and develop personalized care plans.
- Facilitate appointments between patients and our care team, including virtual visits and in-home visits.
- Record vital statistics and other health information in our electronic medical record (EMR) system.
- Monitor patients for health problems and analyze data to determine patient needs or treatment goals.
- Assess physical conditions of patients to aid in diagnosis, treatment, and referrals.
- Explain medical information to patients and collect medical information from patients, family members, or other medical professionals.
- Administer basic health care or medical treatments as directed by our care providers.
- Cultivate and support our primary care providers with timely communication, inquiry follow-up, and integration of information into the care plan.
- At least 3 years of relevant work experience.
- High school graduate or GED required.
- Experience in Chronic Care Management model or experience working with chronically ill/elderly patients.
- Long-time resident of the community with good knowledge of local resources.
- Reliable transportation with a valid driver's license and auto liability insurance.
- Ability to complete our initial training program and ongoing educational requirements.
Upward Health is proud to be an equal opportunity/affirmative action employer. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
This job description is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position.
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