Area Supervisor

3 weeks ago


Knightdale, North Carolina, United States Ross Stores Full time
Job Title: Area Supervisor

Job Summary:

The Area Supervisor is a key member of the Store Leadership team, responsible for overseeing the daily operations of a specific area of the store. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced retail environment.

Key Responsibilities:
  • Maintaining a Safe and Secure Environment:
    • Ensure a safe and secure shopping environment for customers and associates.
    • Identify and report any potential safety hazards or security risks.
  • Customer Service:
    • Provide exceptional customer service and ensure a positive shopping experience.
    • Respond to customer complaints and concerns in a professional and courteous manner.
  • Store Operations:
    • Oversee the daily operations of the store, including opening and closing procedures.
    • Ensure that all store policies and procedures are followed.
  • Team Leadership:
    • Lead and motivate a team of associates to achieve sales and customer service goals.
    • Provide coaching and feedback to associates to improve performance.
Requirements:
  • Education: High school diploma or equivalent required.
  • Experience: 1-2 years of retail experience, preferably in a supervisory role.
  • Skills: Excellent communication and leadership skills, ability to work effectively in a fast-paced environment, and strong problem-solving skills.
Working Conditions:

The Area Supervisor will work in a fast-paced retail environment, with frequent exposure to customers and associates. The role requires standing for long periods, bending, and lifting up to 25 pounds. The work schedule will include evenings, weekends, and holidays.

Equal Employment Opportunity: Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities, and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire, and develop a strong, talented, and diverse workforce.


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