Quality Assurance Coordinator

1 day ago


Rockford, Illinois, United States Kenco Group Full time

Job Summary
As a Quality Assurance Coordinator at Kenco Group, you will play a critical role in maintaining and improving the quality management system. This includes administering internal audits, identifying training needs, and investigating customer complaints and non-conformance issues. You will also be responsible for collecting and analyzing statistical quality data to identify areas for improvement. Additionally, you will work closely with the operations team to ensure compliance with quality standards and safely operate powered industrial equipment.

Responsibilities
Administer internal audit program to ensure compliance to the quality management system
Identify training needs and organize training interventions to meet quality standards
Investigate customer complaints and non-conformance issues and perform root cause and corrective action investigations
Collect and compile statistical quality data and analyze to identify areas for improvement
Safely operate powered industrial equipment to move products or materials for distribution

Qualifications
High school diploma or GED required
2-4 years' experience in a quality assurance role
Knowledge and experience with ISO 9001:2015
Lead Auditor Certification preferred

Competencies
Action Oriented - Taking on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
Collaborates - Building partnerships and working collaboratively with others to meet shared objectives
Decision Quality - Making good and timely decisions that keep the organization moving forward
Optimizes Work Processes - Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement
Situational Adaptability - Adapting approach and demeanor in real time to match the shifting demands of different situations

Travel Requirements
This position is expected to travel approximately 25% or less. A passport is not required, but recommended.



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