Manufactured Housing Sales and Leasing Specialist

1 week ago

Indianapolis, Indiana, United States Peak Management Company Full time
Job Title: Professional Home Sales and Leasing ConsultantJob Summary:

We are seeking a highly skilled and customer-focused Professional Home Sales and Leasing Consultant to join our team at Peak Management Company LLC. As a key member of our sales and leasing team, you will be responsible for greeting prospects, presenting the features and benefits of our communities, and securing lease agreements from qualified individuals.

Key Responsibilities:
  • Greets prospective residents, qualifies, and presents community and specific homes while communicating features and benefits.
  • Ensures all application information is submitted promptly, complete, and accurate, and tracks all application progress with 3rd party lenders.
  • Completes guest card information form on all prospects, sends thank you notes, and performs follow-up.
  • Ensures all homes available for sale or rent are properly identified and in prime condition prior to showing to prospects.
  • Correctly completes and submits all lease documents by required deadlines and enters into RentManager.
  • Contacts and follows up with corporate Lease Coordinator for review, approvals, and follow-ups to complete leases in a timely fashion.
  • Sends resident communications through letters, emails, and software-generated notifications.
  • Issues violation notices and follows up on violations with residents.
  • Assists manager with eviction activities.
  • Enters notes in RentManager related to all communication with residents and attempted communication.
  • Develops friendly, professional relationships with residents, answers calls in a timely manner, routes calls, takes messages, and answers questions.
  • Remains current on customer needs, industry trends, market activities, and competitor actions.
  • Contributes ideas to the manager for marketing property and improving resident satisfaction.
  • Physically inspects property routinely, picks up litter, and reports any service needs to maintenance staff.
  • Inspects move-outs and vacancies and performs routine inspections of occupied rental homes.
  • Participates in community events to increase awareness of home ownership, attract new prospects, and maintain positive resident relations.
  • Organizes and files reports, leases, and paperwork appropriately.
  • Attends company meetings as requested and completes all required training.
  • Maintains professional and positive relations with 3rd party contractors and vendors, monitors activities, and reports service issues to manager.
  • Codes invoices accurately and sends to the payables department in a timely manner.
  • Creates work orders and follows up with maintenance as needed to ensure timely contact and completion.
  • Updates notes as needed, closes completed work orders in RentManager, and files accordingly.
  • Scans money orders and checks, deposits funds, and emails batch reports.
  • Runs delinquency reports, contacts all delinquent residents, and enters notes in RentManager.
Requirements:
  • High School diploma or equivalent.
  • Sales and customer service experience is required.
  • Property Management experience is a plus.
  • Familiarity with manufactured housing is a plus.
  • Bi-lingual, fluent in Spanish is required.
Benefits:
  • Competitive base wage.
  • Lucrative bonus/commission pay.
  • Robust comprehensive benefits package.
About Us:

Peak Management Company LLC is a leading provider of manufactured housing communities across 7 states with over 3,000 sites. We pride ourselves on providing affordable home buying and rental options with top-notch community management and resident service.

We recognize and reward both team and individual performance and success. A high growth business with plenty of professional growth and development opportunities.

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