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Order Service Attendant

2 months ago

Greensboro, Georgia, United States Marriott International Inc Full time

**Job Summary**

We are seeking a highly skilled and detail-oriented Order Service Attendant to join our team at Marriott International Inc. As an Order Service Attendant, you will be responsible for taking room service orders over the phone, answering questions on menu selections, and checking with kitchen staff. You will also be responsible for answering guest questions or concerns regarding the origin, vintage, and style of various wines.

**Key Responsibilities**

  • Take room service orders over the phone and answer questions on menu selections
  • Check with kitchen staff to ensure accurate order fulfillment
  • Answer guest questions or concerns regarding wine
  • Place and log call backs for room service orders
  • Notify guests and management of delays in service delivery
  • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
  • Maintain cleanliness of work areas throughout the day
  • Record transactions in the MICROS system at time of order
  • Complete all closing reports, including MICROS reports
  • Process all payment methods

**Requirements**

  • High school diploma or G.E.D. equivalent
  • No related work experience required
  • No supervisory experience required
  • License or certification not required

**About Us**

At Marriott International Inc., we believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

**Our Culture**

We are a global brand leader in luxury hospitality, and our culture drives success. Our Employee Promise, Credo, and Service Values guide us each day to be better than the next. We offer the chance to be proud of the work you do and who you work with.