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Sales Operations Associate

2 months ago

Los Angeles, California, United States United Talent Agency Full time
About the Role

United Talent Agency (UTA) is seeking an experienced Sales Operations Associate to join its Finance Sales Operations team. The ideal candidate will be responsible for working closely with agents and assistants to capture timely and accurate booking information in a GAAP-compliant accounting environment.

Key Responsibilities
  • Meet with assigned agents regularly (1-2 times per month) and their assistants weekly to ensure complete and accurate booking data and reports
  • Oversee and manage 1-2 direct reports to ensure client payments are processed quickly and accurately and in compliance with all legal and tax requirements.
  • Liaise with clients and agents directly on invoices, statements, debits, tax matters, and any account questions/concerns they may have.
  • Enter and maintain client bookings and review data for accuracy and completeness while taking into account revenue recognition standards
  • Coordinate with counterparts at other companies as necessary to complete booking details
  • Provide regular reporting to agents to facilitate forecasting, collections, and insights into client performance
  • Coordinate with the Cash Management team as necessary to ensure payments are applied to the correct booking
  • Provide exceptional customer service to agents and other stakeholders
  • Understand accrual accounting, contracts administration, and systems to identify opportunities to improve the client booking process
  • Build long-term relationships based on trust and confidentiality
  • Assist with ad hoc requests
Requirements
  • Bachelor's degree required
  • Bachelor's degree in Accounting, Finance, Business or related field preferred
  • 3+ years of any accounting experience preferred
  • Entertainment experience preferred
  • Prior experience in a customer service focused role preferred
  • Highly organized with strong attention to detail
  • Self-motived and tenacious; to be successful, the role requires persistence and follow-up
  • Proficient in Excel and Outlook
  • Strong attention to detail and ability to handle very high volume of transactions
  • Strong verbal and written communication skills
  • General understanding of fundamental accounting principles
  • Solid relationship-building skills and ability to interact with individuals at all levels (including management)
  • High-energy level and a strong work ethic. Self-starter with the ability to work independently but also collaboratively
  • Demonstrated ability to adhere to processes and procedures while working in a very fast-paced environment
  • Experience with financial & enterprise systems such as NetSuite
What We Offer
  • The unique and exciting opportunity to work at one of the leading global entertainment companies
  • Access to the tools, leadership, and resources you will need to create and drive a center of excellence
  • The opportunity to do the best work of your career
  • Work in an inclusive and diverse company culture
  • Competitive benefits and programs to support your well-being