Customer Service and Policy Expert

3 weeks ago


Dayton, Ohio, United States State Farm Insurance Full time

We are seeking a highly skilled Customer Service and Policy Expert to join our team at State Farm Insurance. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, answering their questions, and resolving their issues in a professional and efficient manner.

The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and possess a strong understanding of insurance policies and procedures.

Our company offers a competitive salary of $60,000 per year, as well as a comprehensive benefits package, including health, dental, and vision insurance, 401(k) matching, and paid time off.

In this role, you will be responsible for:

  • Assisting customers with policy inquiries, complaints, and changes
  • Providing accurate and timely information regarding insurance products and services
  • Processing policy applications, renewals, and cancellations
  • Handling billing and payment inquiries
  • Collaborating with team members to ensure customer satisfaction
  • Maintaining accurate customer records and updating information as needed

We are committed to providing our employees with ongoing training and development opportunities to help them succeed in their careers.



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