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Facilities Operations Manager

2 months ago

Miami, United States ABM Industries Full time

Job Summary

The Facilities Operations Manager will assume ownership for contracted services at a building or campus and will lead operational and administrative activities while maintaining effective cost control measures. This position will oversee recruiting, safety, productivity, and quality of operations.

Key Responsibilities:

  • Establish and maintain strong client relationships with assigned account(s).
  • Identify areas of opportunity and lead the team to implement process changes in a positive and effective manner.
  • Promote a strong safety culture and safe work environment.
  • Effectively recruit, manage, and lead a team of professional employees and supervisors with focus on continuous improvement.
  • Motivate and develop the team while supporting organizational change.
  • Ensure work assignments and schedules meet department, facility, and contractual needs; plan, develop, and assign work schedules to ensure service delivery expectations are achieved.
  • Perform daily quality control inspections to ensure quality standards are met or exceeded.
  • Adapt departmental plans and priorities to adapt to operational challenges.
  • Perform time studies to optimize operational tasks, schedules, and staff allocation.
  • Look for opportunities to increase revenue by providing additional or periodic services to the client.
  • Drive performance management in performance reviews, setting clear job expectations, coaching and directing staff, and using disciplinary action when necessary.
  • Special projects and other duties as assigned.

Requirements:

  • Bachelor's degree or equivalent experience.
  • 3 to 5 years of experience, including 2 years of supervisory experience.
  • Ability to adjust work schedule as needed to support the operation.
  • Solid business acumen and basic accounting principles.
  • Working knowledge of OSHA safety standards and regulations.
  • Ability to grow strong relationships across all levels of the organization.
  • Ability to work through ambiguity and maintain composure in a variety of situations.
  • Passion for excellence backed by a track record of accountability, collaboration, and integrity.
  • Ability to effectively lead a staff of direct reports.
  • Exceptional verbal and written communication, interpersonal, consultative, and negotiation skills.
  • Ability to work in a fast-paced work environment balancing multiple projects and embracing change.
  • Ability to resolve issues under tight timeframes and pressure.
  • Ability to prioritize assignments and projects and to multi-task within restricted time constraints.
  • Excellent written and verbal communication, team building, and planning skills.
  • Excellent time management and organizational skills, detail orientation with solid analytical, troubleshooting, and decision-making skills.
  • Strong interpersonal skills; ability to develop productive business relationships; and ability to influence and educate key internal clients.
  • Experience in specialized area of assignment preferred.