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Customer Service Ambassador

1 month ago

Murfreesboro, United States Baskin Robbins Full time

We are seeking a Customer Service Ambassador to join our team at Baskin-Robbins, where we offer a unique blend of fun and customer service. As a Customer Service Ambassador, you will be the face of our brand, providing exceptional service to our guests and ensuring that every visit is a positive experience.

Our Customer Service Ambassadors must have previous experience in a customer service position and a good knowledge of how cash registers operate. They should also be available to take evening and weekend shifts occasionally.

Some of the key responsibilities of this role include:

Customer Service

  • Provide exceptional service to our guests, ensuring that every visit is a positive experience.
  • Respond to guest inquiries and resolve any issues in a timely and professional manner.

Teamwork

  • Work effectively as part of a team to achieve sales and customer satisfaction goals.
  • Support colleagues in achieving their goals and objectives.

Adaptability

  • Be flexible and adaptable in a fast-paced environment.
  • Be able to multitask quickly and effectively.

The estimated salary for this role is between $12-$15 per hour, depending on experience and location. We offer many other great benefits, including:

Benefits

  • Flexible schedule
  • Leadership opportunities to gain real-world management experience
  • Competitive pay

We are an equal opportunity employer and welcome applications from diverse candidates. To be considered for this role, you should have:

Requirements

  • A high school diploma or equivalent
  • Previous experience in a customer service position
  • Good knowledge of how cash registers operate
  • Availability to take evening and weekend shifts occasionally
  • A valid driver's license and reliable transportation
  • Ability to lift and carry 10-55 lbs.

We are proud to be a locally owned and operated business with over 2400 locations in the United States. By joining our team, you will be supporting a local business and contributing to the success of our community.