Driver Support Specialist

1 day ago


El Paso, Texas, United States Swift Transportation Full time
Job Overview

Swift Transportation is seeking a highly skilled Driver Support Specialist to join our team. As a key member of our operations team, you will play a critical role in ensuring the success of our drivers and the safe delivery of loads.

Key Responsibilities:
  • Provide exceptional support to drivers, responding to their needs and resolving issues in a timely and professional manner.
  • Dispatch drivers on pre-planned loads, complete data entry and paperwork, and monitor assigned loads to ensure timely delivery.
  • Work closely with customers to address special needs and requests, and proactively resolve load targets and issues.
  • Document issues and resolutions, and hand off information to the next shift to ensure seamless communication.
  • Promote driver safety and well-being at all times, and work collaboratively with colleagues to achieve the organization's objectives.
Requirements:
  • Previous experience in call center and/or transportation operations is preferred.
  • High School Diploma or equivalent is required.
  • Strong communication and problem-solving skills are essential.
  • Ability to work in high-pressure situations and be self-motivated is necessary.
  • Detail-oriented and able to work independently is required.
What We Offer:
  • Competitive starting salary commensurate with experience and geographic location.
  • Potential bonus pay based on company performance.
  • Opportunities to volunteer and give back to local communities.
  • Comprehensive Benefits Package including 401(K), medical, dental, vision, disability, supplemental, and life insurance, paid time off, and employee stock purchase plan.

At Swift Transportation, we value our employees and strive to create a safe, honest, and respectful work environment. We believe in the importance of learning and growth, and we encourage our employees to share their ideas and perspectives. If you are a motivated and detail-oriented individual who is passionate about logistics and transportation, we encourage you to apply for this exciting opportunity.

The Company is an equal employment opportunity employer and prohibits harassment of applicants and employees based on protected categories.



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