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Bilingual Community Engagement Coordinator

2 months ago

St Louis, Missouri, United States Katapult Network Full time

Katapult Network is dedicated to assisting recent college graduates with limited professional experience in securing their next career opportunity. We emphasize providing access to full-time, entry-level positions with some of the leading employers in the nation, including innovative start-ups and established billion-dollar firms seeking fresh talent.

Position Overview:

We are in search of an entry-level Bilingual Community Engagement Coordinator to become part of a vibrant team focused on serving underserved communities. The Coordinator will play a vital role in delivering direct support and organizing care services for individuals. The ideal candidate should possess experience in direct patient support or relevant education, along with strong organizational and communication skills, complemented by an empathetic approach.

Key Responsibilities of the Bilingual Community Engagement Coordinator:

  • Facilitate patient care activities, which include scheduling appointments, coordinating referrals, and ensuring follow-up services.
  • Keep precise and current patient records within electronic medical record systems.
  • Engage with patients, healthcare professionals, and insurance providers to guarantee effective care coordination.
  • Offer physical, emotional, and behavioral support to individuals, encouraging their active participation in community activities while ensuring their personal safety.
  • Provide transportation using personal and company vehicles throughout the day to assist individuals in reaching their homes and community activity locations.
  • Inform patients about available resources and support services.
Qualifications for the Bilingual Community Engagement Coordinator:
  • Customer Service Focus: Proactively assist clients in a professional and friendly manner to enhance their experience by building relationships and understanding service quality standards.
  • Social Awareness: Recognize and understand the reactions of others, maintaining a positive demeanor even in challenging situations.
  • Confidentiality: Handle confidential and sensitive information with care and discretion.
  • Self-Driven: Work independently to set and achieve personal and professional goals.
Compensation:
  • $38,000-42,000 annually + Benefits
Requirements:
  • Associate's Degree required; Bachelor's degree preferred in a related field.
  • Prior experience in a patient support capacity is highly valued.
  • Familiarity with medical terminology is advantageous.
  • Bilingual proficiency in Spanish and English is essential.
Katapult Network is an equal-opportunity employer and embraces diversity in all its forms. Individuals from all backgrounds and identities are encouraged to apply.