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Restaurant Operations Manager

2 months ago

Louisburg, North Carolina, United States The Wendy's Company Full time

Position Overview
The Restaurant Operations Manager plays a crucial role in fostering a productive and enjoyable workplace by offering guidance, leadership, and development opportunities for Assistant Managers, Shift Members, and team members.

What to Expect
We pride ourselves on cultivating a culture of respect and a vibrant work environment. Our employees are our priority, and if you possess natural leadership qualities, this position is tailored for you.

Benefits
As a Restaurant Operations Manager, you will benefit from various work-related perks, including:

  • Comprehensive medical benefits
  • Opportunities for career advancement
  • Provided uniforms
  • Meal discounts
  • And more

Ideal Candidate
The ideal candidate is a decisive leader with a strong background in customer service, employee management, financial oversight, and team motivation. Exceptional communication skills, both written and verbal, are essential.

Key Responsibilities
As the Restaurant Operations Manager, your duties may include:

  • Training and enforcing food safety standards
  • Collaborating with the leadership team to achieve sales targets
  • Managing food and labor expenses
  • Implementing company policies and procedures
  • Overseeing food inventory and placing orders as needed
  • Ensuring a safe working environment
  • Leading crew members to enhance retention
  • Conducting interviews and hiring new team members
  • Providing comprehensive training for staff
  • Identifying and addressing issues proactively
  • Delivering fast, accurate service while exceeding customer expectations
  • Continuously improving Quality, Service, and Cleanliness
  • Maximizing sales performance against budget, including engaging in marketing initiatives

Diversity Commitment
We are an equal opportunity employer and value the diversity that strengthens our workplace.

Franchise Information
This position is with one of our franchise partners. Each independently owned and operated Wendy's franchise determines its own compensation, benefits, and career programs, which may differ from company-owned locations.